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At Rêve Rattan, we stand behind the quality of our handcrafted rattan furniture. We offer the following warranty on our products:
This 12-month limited warranty covers any defects in materials or workmanship that cause rattan furniture products to be structurally unsound or unusable. This includes defects such as:
As our furniture is handcrafted, there may be minor variations in size, shape and finish compared to the images on our website. Each piece is unique, with its own character. We do not consider these variances to be defects.
The following are not covered by our 12-month limited warranty:
To obtain warranty service, please contact Rêve Rattan customer service with your original dated sales receipt. We will assess the damage and determine coverage under the warranty.
If a defect covered by this warranty is found, Rêve Rattan will repair or replace the defective part at our discretion. Warranty repairs or replacements do not extend the original warranty period.
This is the sole warranty offered by Rêve Rattan – it overrides all other warranties expressed or implied and no person is authorized to assume any other liability on behalf of Rêve Rattan. Please contact our customer service team with any questions about our warranties and policies. We stand behind our products and want you to be fully satisfied with your Rêve Rattan purchase.