Privacy Policy

Rêve Rattan (“us”, “we” or “our”) operates www.reverattan.com (the “Site”). At Rêve Rattan, we are committed to protecting your privacy. This Privacy Policy outlines how we gather, utilize and divulge information collected through our website. It is imperative that you carefully review and comprehend this Privacy Policy before utilizing the Site or providing any Personal Information to us. Your use of the Site or provision of Personal Information signifies your acceptance of the terms and conditions set forth in this Privacy Policy. 

By accessing this Site, you are consenting to abide by the terms and conditions outlined in this Privacy Policy. If you do not agree with any part of this policy, we kindly request that you refrain from using or accessing our website. 

By utilizing the website, you are expressly authorizing us to utilize and disclose your personal information in compliance with this Privacy Policy. This Privacy Policy is an integral part of and is subject to our Terms of Use and Cookie Policy.


Electronic Record

This Privacy Policy is recognized as an electronic record under the Information Technology Act, 2000, in conformity with the provisions and regulations stipulated therein. Being an electronic record, it is computer-generated and does not necessitate a physical, electronic or digital signature.


Information We Collect

We collect information about you in three ways:

Information you give us directly: We collect information you provide to us, such as your name, email address, mailing address, phone number and payment information when you make a purchase. We also collect information if you contact us via email or our contact form.

Information we collect automatically: When you visit our website, we may automatically collect information about your device and your activities using cookies, web beacons, and other technologies. This information can include your IP address, device type, browser type, operating system, referring web pages, pages visited, time spent on pages, links clicked and conversion information. We use this information to provide you a smooth experience and ensure site functionality.

Information from other sources: We may supplement the information we collect with information from third party sources, such as public databases and partners.


Use of Information

We use the information we collect for a range of purposes, including:

  • Provide, operate and maintain our website
  • Improve our site and enhance your experience
  • Process transactions and send order information
  • Respond to your inquiries and provide customer service
  • Send marketing communications, updates and promotional offers
  • Protect against and prevent fraud, unauthorized transactions, claims and other liabilities
  • Comply with and enforce legal requirements, industry standards and our policies


Sharing of Information

We do not sell or rent your personal information to third parties. We only share it with third party service providers we’ve contracted to process orders, payments and other business operations on our behalf. These service providers are not authorized by us to use or disclose your information except as necessary to perform services for us.

We may also release your information if required to do so by law or if we reasonably believe that such action is necessary to comply with the law or legal process served on us.


Your Choices & Rights

You have choices about how we use your information. You can opt-out of receiving our marketing emails by following the unsubscribe instructions included in each email.

You also have the right to request access to the personal information we hold about you and ask that we correct, amend, delete or limit the use of your personal information. Under the GDPR, you have the right to:

  • Request access to your data
  • Rectify inaccurate or incomplete data
  • Erase your data (right to be forgotten)
  • Restrict our processing of your data
  • Object to processing based on legitimate interests
  • Receive your data in a portable format
  • Lodge a complaint with the supervisory authority

To exercise these rights, please contact us using the contact information provided at the end of this policy.


Data Retention

We retain your personal information only for as long as necessary for the purposes stated in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.


Security

We take the security of your personal information seriously and take measures to protect it. We use industry-standard encryption technology to protect your data during transmission and store your information on secure servers. However, no data transmission over the internet can be guaranteed to be 100% secure and we cannot guarantee the security of your information.


Cookies

We use cookies to improve your browsing experience on our website. Cookies are small data files that are placed on your device when you visit our website. They help us remember your preferences and track your browsing activity. You can choose to disable cookies in your browser settings but this may affect your ability to use our website.


Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our systems. Contact us if you believe your child has submitted personal information to our site.


Changes to this Policy

We may modify this Privacy Policy from time to time. We will post any privacy policy changes on this page and update the policy modification date. All modifications will take effect once posted.


Contact Us

If you have any queries or concerns regarding our Privacy Policy, please feel free to reach out to our dedicated customer support team. Your privacy is of utmost importance to us, and we are committed to addressing any issues promptly and effectively.

Rêve Rattan

174, Govindappa Naicken Street,
Sowcarpet, Chennai- 600001, india

E-MAIL ID: info@reverattan.com

This policy was last modified on 13/10/2024