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1. What sets Rêve Rattan Furniture apart from other rattan furniture companies?
Rêve Rattan Furniture leverages over 70 years of expertise in rattan raw materials and webbing through our parent company, Sha Sivadanmull Kheemchand (SSK). Our furniture is crafted with meticulous attention to detail, using traditional techniques passed down through generations. We prioritize sustainability and ethical sourcing in our production process, ensuring the highest quality and durability.
2. Can you provide more information about the materials used in your furniture?
We utilize a variety of natural rattan species, each with unique characteristics. These species are carefully selected and combined to create furniture that is both visually appealing and structurally sound. For a more detailed understanding of our materials, please visit our materials page.
3. Can rattan furniture be used outdoors?
While rattan is a durable material, it is generally not recommended for outdoor use due to its sensitivity to constant sunlight and moisture. However, you can enjoy your rattan furniture outdoors for short periods and then store it indoors to protect it from the elements.
4. Are there any customization options available for your furniture?
Currently, we do not offer customization options. However, we are working on implementing this feature in the future to cater to specific customer preferences.
5. What are the best cleaning methods for rattan furniture?
Regular dusting and wiping with a damp cloth are sufficient for maintaining your rattan furniture. Avoid using harsh chemicals or abrasive materials that can damage the natural fibers.
6. How can I repair minor damage to my rattan furniture
For minor damage, you can contact our customer service team for assistance or to discuss repair options. We may be able to provide guidance or recommend a professional for repairs.
7. Do you offer international shipping?
Currently, we do not offer international shipping. Our shipping services are limited to domestic locations within India.
8. What are your shipping options?
We offer standard shipping through our various delivery partners. Shipping costs will depend on your location and the size of your order.
9. What is your return policy?
We have a 7-day return policy. Items must be returned in their original condition and packaging. Please refer to our full return policy for more details.
10.What is your cancellation policy?
Customers may cancel an order until the product is dispatched. Once the product is dispatched, the customer cannot cancel it. If the customer wishes to cancel an order, they must contact our customer service team immediately.
11. What is your refund policy?
Once a return is initiated, the refund payment will be processed within 15 business days.
12. Is it possible to visit your showroom?
Yes, you are welcome to visit our showroom at the following address: